Terms & Conditions

Welcome to My Pura Life ("Website," "we," "our," "us"). These Terms & Conditions govern your use of mypuralife.com and outline your rights and responsibilities when accessing or purchasing products from our e-commerce platform. By using our Website, you agree to abide by these terms. If you do not agree, please refrain from using our services.

1. General Terms

  • My Pura Life is an online marketplace offering a variety of products, including but not limited to olive oil, sanitary pads, and other essential goods. 
  • These Terms apply to all visitors, users, and customers of the Website. 
  • We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of the Website constitutes acceptance of the revised Terms.

2. Eligibility

  • You must be at least 18 years old or have legal parental/guardian consent to use this Website. 
  • By using our services, you confirm that all information provided is accurate and complete.

3. Account Registration

  • To purchase products, you may need to create an account. 
  • You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account. 
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders & Payments

  • All orders are subject to availability and acceptance. 
  • Prices are listed in rupees and are subject to change without notice. 
  • We accept various payment methods, which are displayed at checkout. 
  • If a payment fails or is disputed, we reserve the right to cancel or delay the order.

5. Shipping & Delivery

  • We aim to process and ship orders promptly, but delivery times may vary depending on location and external factors. 
  • Any shipping delays caused by third-party couriers are beyond our control. 
  • Customers are responsible for providing accurate shipping details. We are not liable for misdeliveries due to incorrect information.

6. Returns & Refunds

  • Our return policy allows for returns under specific conditions. Please refer to our Return Policy page for detailed guidelines. 
  • Refunds are processed only for eligible returns and may take up to [Insert Number] business days. 
  • Products that are damaged due to customer handling are not eligible for refunds.

7. Product Disclaimer

  • We do not manufacture the products sold on our Website. Product descriptions and information are provided by suppliers and manufacturers. 
  • We are not responsible for any adverse reactions, allergies, or other issues arising from product use. 
  • Customers are advised to read product labels, descriptions, and instructions before use.

8. Intellectual Property

  • All content on My Pura Life, including logos, text, images, and product descriptions, is owned or licensed by us. 
  • Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

9. User Conduct

  • You agree not to use the Website for unlawful or fraudulent purposes. 
  • Any misuse, such as attempting to access unauthorized areas, interfering with security features, or engaging in fraudulent transactions, may result in legal action.

10. Limitation of Liability

  • My Pura Life is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or products. 
  • We do not guarantee that our Website will be error-free, uninterrupted, or secure at all times.

11. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

12. Governing Law

  • These Terms & Conditions are governed by the laws. 
  • Any disputes shall be resolved through arbitration or in the appropriate courts.

13. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us at:

  • Email: info@mypuralife.com
  • Phone: 9711353556
  • Address: FF-14, TDI Centre, Jasola, New Delhi 110025

By using My Pura Life, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Thank you for shopping with My Pura Life!